If you have any questions please feel free to contact us here or visit us!                

South Melbourne: 
21 Yarra Pl, South Melbourne, VIC.

Melbourne CBD: 
QV Melbourne Shopping Centre, Shop R01-096, Melbourne, VIC.

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Socks

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New Arrivals

Paire Help Center 

Paire Contact & FAQs

How do I place an order?

Can I change my shipping address after placing an order?

Can I amend or cancel my order?

What payment methods do you take?

Can I order through over the phone?

How do I check or redeem my Rewards points?

How do Pre-orders work? Will you send the order together?

How do I unsubscribe from your email list?

Orders & Payments

How do I organise a return or exchange?

What is your refund/return policy?

Paire Replacement Terms and Conditions

Issue with creating return label on return portal?

Can I return or exchange external stockist purchases at a Paire store?

Exchanges & Returns

What are your shipping rates?

When will I receive my order?

Do you offer Click & Collect?

Can I change the shipping method?

Shipping & Delivery

Size Chart

Where are your socks made?

Will my socks stretch or shrink?

How should you wash your socks?

Will there be pilling with Merino wool?

What’s CoolBlend?

What’s the difference between short Merino and long Merino?

What’s the difference between normal cotton and organic cotton?

Aren’t Merino products usually quite expensive?

Were any sheep harmed in the making of Paire?

Why don't you use bamboo fabric?

Product details

I would like to become a Paire Stockist!

Stockist Inquiries

Social Goodness

Our vision

We know the process can be hard, but we might have an answer here.