Exchanges & Returns
Looking for another Paire?
How do I organise a return or exchange?
At Paire, your satisfaction is our top priority. If you’d like to arrange a return or exchange, you can do so easily through our dedicated portal by following the steps below:. If you're based in Australia or New Zealand:. 1. Review our Return Policy
What is your refund/return policy?
All Paire products we want you to feel good wearing your Paire as we are designing them. That's why we cover free returns (including free shipping) within 100 days of purchase. If you'd like to return your Paire, please reach out to us. Refund poli
Paire Replacement Terms and Conditions
Our Return and Replacement Policy offers a 100-day window from your purchase date for returns or replacements. If your enquiry falls beyond this period, we can’t guarantee a replacement. For eligibility, items must be unworn, unwashed, and with origi
Issue with creating return label on return portal?
If you’re seeing an error when trying to create a return label, it may be due to an incorrect shipping address. If the issue continues, please reach out to our Customer Support team and we’ll be happy to help!
Can I return or exchange external stockist purchases at a Paire store?
If you’ve made a purchase through one of our stockists — outside of our Paire stores or website — we kindly ask that you contact them directly with any questions or concerns. They’ll be best equipped to assist you and will be happy to help in any way