Australia:
For shipping within Australia, we have a flat rate of $10 shipping cost for orders under $100. If your order is over $100, we will foot the bill for you.

Australia:For shipping within Australia, we have a flat rate of AUD$10 shipping cost for orders under&#xA0;AUD$100. This AUD$10 rate applies to our Standard Australia Post courier. But, if you order over AUD$100, we will foot the bill on any Standard shipping.&#xA0;If you need your order in a hurry, Express shipping is available for AUD$15. We&#x2019;ll also cover the Express shipping fee for orders over AUD$200.Standard domestic shipping takes 3 - 8 Business Days. Express domestic shipping takes 1 - 4 Business Days. Please note : these values are after all coupons have been applied<img src="https://attachments.gorgias.help/uploads.gorgias.io/984vj29Aw32PKGOZ/Screen_Shot_2022-12-13_at_8.36.26_pm-1e4b303b-0e78-4ab1-9a6a-12d42934f286.webp" style="width: 117px;" class="fr-fic fr-dii"> New Zealand:We also ship to New Zealand! For orders under NZD$200, Standard shipping is available for AUD$15. If your order is NZD$200 or more (after discounts), you&#x2019;ll receive free Standard shipping.We also offer DHL Express shipping to New Zealand for AUD$30, which is perfect if you need your order delivered a bit quicker.Standard AusPost shipping takes 5 - 8 Business Days.DHL Express international shipping takes 3 - 5 Business Days.Please note : these values are after all coupons have been applied<img src="https://attachments.gorgias.help/uploads.gorgias.io/984vj29Aw32PKGOZ/Flag_of_New_Zealand.svg-426b44cf-bd6e-4a3b-9d5d-0a90c44a22dc.png" style="width: 125px;" class="fr-fic fr-dib fr-fil"> UK and US:&#xA0;For UK and US orders, we have a flat rate of AUD30 shipping cost for orders under AUD200 and free express shipping for AUD200 and over.Express international shipping takes 3 - 5 Business Days.<img src="https://attachments.gorgias.help/uploads.gorgias.io/984vj29Aw32PKGOZ/undefined-e2d29f99-3f0d-4bb3-ac59-26f815ba5e55" style="width: 125px;" class="fr-fic fr-dii"><img src="https://attachments.gorgias.help/uploads.gorgias.io/984vj29Aw32PKGOZ/undefined-cbfc1498-2c24-43ed-8416-fe3e5a20a1c0" style="width: 121px;" class="fr-fic fr-dii"> Rest of the World:For the rest of the world, the shipping cost is AUD30 for orders under AUD200 and free for AUD200 and over.Express international shipping takes 3 - 5 Business Days.<img src="https://attachments.gorgias.help/uploads.gorgias.io/984vj29Aw32PKGOZ/earth_love-31c8019d-dfd4-4374-8795-ffa36ddfb72d.png" style="width: 300px;" class="fr-fic fr-dib fr-fil">

What are your shipping rates?

Once your order has left our warehouse, you will receive an email from us regarding your tracking details.
If you have not received your tracking details within 4 business days of placing your order, please get in touch with our Customer Service Team

When will my order ship?Our standard processing time is 2-4 business days. Once your order is dispatched, you&#x2019;ll receive an email with your tracking details.If you haven&apos;t received your tracking info within 4 business days of placing your order, please reach out via our <a href="https://www.paire.com.au/pages/contact-us" rel="noopener noreferrer" target="_blank">Contact Us</a> page or email us at <a href="mailto:hello@paire.com.au">hello@paire.com.au</a> &#x2014; we&apos;re here to help! Estimated Delivery Timeframes:<ul><li style="font-size: 16px; font-weight: bold;">Australia:<ul style="font-size: initial; font-weight: initial;"><li style="font-size: 16px;">Standard domestic shipping: 3 - 8 Business Days</li><li style="font-size: 16px;">Express domestic shipping: 1 - 4 Business Days </li></ul></li><li style="font-size: 16px; font-weight: bold;">New Zealand:<ul style="font-size: initial; font-weight: initial;"><li style="font-size: 16px;">Standard AusPost shipping: 5 - 8 Business Day</li><li style="font-size: 16px;">DHL Express international shipping: 3 - 5 Business Days </li></ul></li><li style="font-size: 16px; font-weight: bold;">Rest of the world:<ul style="font-size: initial; font-weight: initial;"><li style="font-size: 16px;">Express international shipping: 3 - 5 Business Days </li></ul></li></ul>&#x1F69B;&#xA0;Please note:&#xA0;During sale periods, dispatch times may be slightly delayed due to high demand. Extreme weather or courier issues can also affect delivery once your order is on its way, &#xA0;but we&#x2019;ll always do our best to get your Good Feels to you as quickly as possible. Thanks so much for your patience and understanding! <h3 id="track-your-order">Track Your Order</h3><img src="https://attachments.gorgias.help/uploads.gorgias.io/984vj29Aw32PKGOZ/Australia-Post-Logo-1996-2014-c6cd7eff-4cc6-4bf9-9cc1-8f47e6be687d.png" alt="Australia-Post-Logo-1996-2014.png" width="229" height="129" class="fr-fic fr-dii">Australia Post Tracking :All of our parcels within Australia are delivered via Australia Post .For the most up to date information on your Australia Post delivery, enter your Australia Post tracking number in the link <a href="https://auspost.com.au/mypost/track/#/search" target="_self">here.</a>Or the link below : <a href="https://auspost.com.au/mypost/track/#/search" target="_self">https://auspost.com.au/mypost/track/#/search</a>&#xA0;<img src="https://attachments.gorgias.help/uploads.gorgias.io/984vj29Aw32PKGOZ/png-transparent-dhl-express-supply-chain-management-dhl-supply-chain-business-business-label-text-rectangle-f441a6d8-0500-4e8c-ab67-19b3dc81c93a.png" alt="1200px-DHL_Express_logo.svg.png" width="244" height="75" class="fr-fic fr-dii">DHL EXPRESS Tracking:For express international shipments, we use DHL Express as the fastest delivery method to get those good feels to everyone world-wide, please enter your 10-digit DHL EXPRESS tracking number <a href="https://www.dhl.com/au-en/home/tracking.html" target="_self">here.</a>Or the link below :&#xA0;<a href="https://www.dhl.com/au-en/home/tracking.html" target="_self">https://www.dhl.com/au-en/home/tracking.html</a>

When will I receive my order?

Yes! We offer Click & Collect from our Melbourne stores. Simply add your items to the cart, then select ‘Pickup in store’ as your delivery option and choose your preferred pickup location at checkout. Once your order is ready, you’ll receive a pickup

Yes! We offer Click &amp; Collect from our Melbourne stores. Simply add your items to the cart, then select &#x2018;Pickup in store&#x2019; as your delivery option and choose your preferred pickup location at checkout.Once your order is ready, you&#x2019;ll receive a pickup notification from us. &#x1F4CD; Store Locations:QV Melbourne StoreQV Melbourne Shopping CentreCorner of Lonsdale St and Swanston StShop R01-096, Melbourne VIC 3000&#xA0;(Next to Marais and Aesop)<a href="https://www.google.com/maps/place/Paire+QV+Melbourne/@-37.8111659,144.9644518,17.06z/data=!3m1!5s0x6ad642cbb8318ecb:0xf66d4dfb61cc8b30!4m15!1m8!3m7!1s0x6ad64320f39427ed:0x1e9ce59ffeef76a5!2sPaire+QV+Melbourne!8m2!3d-37.81113!4d144.9648865!10e5!16s%252Fg%252F11lrj6h6q4!3m5!1s0x6ad64320f39427ed:0x1e9ce59ffeef76a5!8m2!3d-37.81113!4d144.9648865!16s%252Fg%252F11lrj6h6q4?entry=ttu&amp;g_ep=EgoyMDI1MDYwNC4wIKXMDSoASAFQAw%253D%253D" target="_blank" rel="noopener noreferrer">Get directions</a> South Melbourne Store21 Yarra Pl, South Melbourne VIC 3205<a href="https://www.google.com/maps/place/Paire+South+Melbourne/@-37.8313548,144.9606501,17z/data=!3m1!4b1!4m6!3m5!1s0x6ad669b0fd3fa82b:0xe7835dd0ab788c60!8m2!3d-37.8313548!4d144.9606501!16s%252Fg%252F11vzbhr90p?entry=ttu&amp;g_ep=EgoyMDI1MDUwNy4wIKXMDSoJLDEwMjExNDU1SAFQAw%253D%253D" target="_blank" rel="noopener noreferrer">Get directions</a> Please note: Click &amp; Collect availability may vary based on in-store stock levels. When will my order be ready?Most Click &amp; Collect orders are ready within 24 hours. During busy periods, there may be slight delays &#x2014; but rest assured, our team is doing their best to get your order ready as quickly as possible. We truly appreciate your patience!If you need any help or have questions about your order, feel free to reach out to us:&#x2709;&#xFE0F;&#xA0;<a data-fr-linked="true" href="mailto:hello@paire.com.au">hello@paire.com.au</a> &#x2014; we&#x2019;re here to help and resolve any issues as soon as possible.

Do you offer Click & Collect?

If you have any questions please feel free to contact us here or visit us!                

South Melbourne: 
21 Yarra Pl, South Melbourne, VIC.

Melbourne CBD: 
QV Melbourne Shopping Centre, Shop R01-096, Melbourne, VIC.

Shipping & Delivery

What are your shipping rates?

When will I receive my order?

Do you offer Click & Collect?