What is your refund/return policy?Updated a year ago

With any Paire product we want you to feel good wearing your Paire as we are designing them. That's why we cover free returns/refunds (including free shipping) within 100 days of purchase.  If you'd like to return or refund your Paire, please reach out to us.  

Request a refund

If you believe you’re eligible for a refund but haven’t received one, contact us by sending us an email at [email protected]. We review every refund and aim to respond within two business days.

If you haven't received a refund you're expecting, note that it can take up to 10 business days to appear on your card statement.

Please note: The Paire Team is working hard to answer all customer requests, though you may currently experience longer wait times in hearing back from us. Please feel free to check out our other Help Center articles, and if you reach out to us, we will be sure to get back to you as soon as we can.